Privacy Policy

Welcome to Mero Griha (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website https://merogriha.com (the “Platform”).

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Full name
Email address
Phone number
Address or location details
Account login information
Property listing details

1.2 Non-Personal Information

We may automatically collect certain non-personal information such as:

IP address
Browser type and version
Device information
Pages visited and time spent on the Platform
Cookies and usage data

2. How We Use Your Information

We use collected information to:

Operate and maintain the Platform;
Create and manage user accounts;
Display property listings and marketplace services;
Communicate with users regarding inquiries, services, or updates;
Process payments for premium services (if applicable);
Improve website performance, security, and user experience;
Comply with applicable laws and regulations of Nepal.

3. Cookies and Tracking Technologies

Mero Griha uses cookies and similar technologies to:

Enhance user experience;
Analyze website traffic and usage patterns;
Remember user preferences.

You may choose to disable cookies through your browser settings; however, some features of the Platform may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following circumstances:

With other users as part of property listings or inquiries;
With trusted service providers assisting in Platform operations;
When required by law, court order, or government authority;
To protect the rights, property, or safety of Mero Griha or its users.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

6. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials. Mero Griha shall not be liable for unauthorized access resulting from user negligence.

7. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

9. Your Rights

Subject to applicable laws of Nepal, you may have the right to:

Access or update your personal information;
Request deletion of your account or data;
Withdraw consent where applicable.

Requests may be made by contacting us using the details below.

10. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the revised policy.